Practice area fit
Only firms that practise the area of law you need, and the specialty within it (for example relationship property within family law), are considered.
How we match you to the right law firm
When you tell us about your situation, we choose the firm most likely to help, using the same rules for every case. Here's exactly what goes into that decision.
No paid placements
Free to use
Your enquiry inputs
- What area of law you need
- Your city or region
- Whether you need legal aid
- Brief description of your situation
Offered to up to two firms that fit
The first to accept is introduced to you. No bulk email blasts.
What goes into a match
Area of law, legal aid and distance decide which firms fit your case. If a firm doesn't fit, it's never contacted, whatever its score. The rest decides the order firms are offered your case in.
Closest first
We look for offices within 20 km of you, and only widen to 40, 80 and 120 km if no firm nearer fits. Immigration cases can go to a firm anywhere in New Zealand.
Responsiveness
Firms that answer their enquiries are offered cases before firms that ignored most of theirs in the last 30 days, and firms that keep ignoring them stop being offered cases at all.
Legal aid
If you need legal aid, or can't pay privately, only firms that take legal aid for your area of law are considered.
Firm score
Among firms that fit equally well, the higher-rated firm goes first. The score comes from how reliably the firm replies, whether past clients confirm it got in touch, Google reviews, and the team's size and experience.
Available now
Firms that have paused because they're at capacity are skipped, and a firm that was just offered a case isn't offered another for 24 hours, so busy firms aren't overloaded.
Firms cannot buy a better match
Firms can become members, which means they are contacted first when several firms fit your case equally well. Membership never changes ratings, rankings or which firms fit, and a member never goes ahead of a closer firm. A free firm that fits your situation will always be matched over a member firm that doesn’t.
Firm scores update daily. Firms move up by answering every enquiry, getting in touch with the clients they accept, and earning good Google reviews, not by spending more.
What you can trust
- Matches are based on fit, not fees paid to us
- We contact firms on your behalf — your contact details are only shared with the firm that accepts
- Scores update every 24 hours from live platform and public data
- Free for you, and firms pay us no share of their fees
Questions answered
Do firms pay to appear in my match?
No. Which firms fit your case is decided by the rules above, never by payment. When several firms fit equally well, member firms are contacted first. A firm that doesn't fit your case is never contacted because it pays, and a member further away never goes ahead of a closer firm.
How many firms will be matched to my enquiry?
We offer your case to up to two firms at a time. The first to accept is introduced to you by email, and the other offer is withdrawn, so you only ever hear from one firm. If neither accepts, we try the next firm that fits.
What if no firm matches my situation?
If no firm closely fits your criteria, we'll let you know. We also link to Citizens Advice Bureau and other free legal resources for situations where a private firm isn't the right fit.
How quickly will a firm answer?
Each firm has 4 working hours to accept or decline your case. If it doesn't answer in time, we offer it to the next firm, so you're not left waiting on one firm. Firms that don't answer move down over time.
Can I request a specific firm?
Yes. If you already know the firm you want, you can contact it from its profile page. Otherwise, tell us about your situation and we'll find the firm for you.