Disciplinary Processes
Insight
Many employees facing disciplinary action feel the outcome is predetermined, but a truly fair process requires genuine consideration of your response and evidence. Employers who rush through procedures or ignore your explanations often breach their legal obligations, giving you grounds to challenge their decisions even when the underlying concerns have some merit.
A fair disciplinary process is fundamental to employment law in New Zealand, yet many employees find themselves in situations where the outcome feels predetermined or the procedures are rushed and one-sided. Understanding what constitutes a proper disciplinary process can mean the difference between accepting an unjust outcome and successfully challenging your employer's actions.
Disciplinary processes affect employees across all industries and seniority levels, from minor performance issues to serious misconduct allegations. When employers fail to follow proper procedures, they breach their duty to act in good faith and may expose themselves to personal grievance claims, regardless of whether the underlying concerns have merit.
Recognising the warning signs of a flawed disciplinary process early can help you protect your rights and ensure you receive fair treatment. This includes understanding your right to respond to allegations, access evidence, and have adequate time to prepare your case before any decisions are made.
What is a Fair Disciplinary Process
A fair disciplinary process requires your employer to follow principles of natural justice and act in good faith throughout. This means you must be given a genuine opportunity to respond to allegations before any decisions are made, and your employer must approach the situation with an open mind rather than a predetermined outcome.
The process typically begins with your employer identifying concerns about your conduct or performance. They should then investigate these concerns thoroughly and impartially, gathering relevant evidence and speaking to witnesses where appropriate. You must be informed of the specific allegations against you in sufficient detail to allow you to respond meaningfully.
Before making any disciplinary decisions, your employer must give you a reasonable opportunity to explain your side of the story. This includes providing you with copies of relevant evidence they're relying on, allowing you time to prepare your response, and genuinely considering your explanations and any evidence you present in your defence.
The final decision should be based on the evidence gathered and your responses, not on assumptions or predetermined conclusions. If disciplinary action is warranted, the penalty should be proportionate to the seriousness of the conduct and take into account your employment history and any mitigating factors.
Investigation Requirements and Standards
A proper investigation is the foundation of any fair disciplinary process. Your employer has a duty to investigate allegations thoroughly and impartially before taking any disciplinary action. This means gathering all relevant evidence, interviewing witnesses, and considering alternative explanations for events.
The investigation should be conducted by someone who is impartial and has no predetermined views about the outcome. If the person making the allegations is also conducting the investigation, this can create a conflict of interest that undermines the fairness of the process. In serious cases, employers may need to engage external investigators to ensure impartiality.
You should be interviewed as part of the investigation and given the opportunity to provide your version of events. The investigator should ask open-ended questions and genuinely listen to your responses rather than simply trying to confirm their existing beliefs. You have the right to be accompanied by a support person during investigation interviews.
The investigation should be documented properly, with written records of interviews, evidence gathered, and conclusions reached. You should receive a copy of the investigation report or at least the key findings that relate to the allegations against you. If the investigation is flawed or biased, this can provide grounds to challenge any resulting disciplinary action.
Your Rights During the Disciplinary Process
You have several important rights during any disciplinary process that your employer must respect. These rights are designed to ensure you receive fair treatment and have a genuine opportunity to defend yourself against allegations. Understanding these rights helps you identify when your employer is not following proper procedures.
You have the right to know exactly what allegations you're facing and to receive sufficient detail to allow you to respond meaningfully. Vague accusations or last-minute changes to allegations can breach your right to natural justice. You should also receive copies of any evidence your employer intends to rely on, including witness statements, documents, or CCTV footage.
You're entitled to reasonable time to prepare your response, especially for serious allegations that could result in dismissal. Rushing you into meetings without adequate preparation time can be procedurally unfair. You also have the right to bring a support person to all disciplinary meetings, whether they're investigation interviews or formal disciplinary hearings.
Perhaps most importantly, you have the right to be heard with an open mind. Your employer must genuinely consider your explanations and evidence rather than simply going through the motions of a disciplinary process while having already decided the outcome. If you feel your employer isn't listening or has predetermined the result, this may indicate a flawed process that you can challenge.
Warning Signs of a Predetermined Outcome
Several warning signs can indicate that your employer has already decided the outcome before completing the disciplinary process. Recognising these signs early can help you take steps to protect your rights and gather evidence of procedural unfairness that may support a later personal grievance claim.
One major red flag is when your employer rushes the process or pressures you to attend meetings at short notice without giving you adequate time to prepare. Another warning sign is when they refuse to provide you with evidence they're relying on or give you only selective information that supports their case while withholding contradictory evidence.
Pay attention to the language used in communications and meetings. If your employer speaks about the outcome as if it's already decided, uses phrases like 'when we dismiss you' rather than 'if we decide to dismiss you', or seems uninterested in your explanations, these can indicate a predetermined approach.
Procedural shortcuts are another warning sign. This might include failing to properly investigate allegations, not interviewing relevant witnesses, or appointing someone with a clear conflict of interest to conduct the process. If your employer seems more focused on building a case against you than genuinely investigating what happened, this suggests the outcome may be predetermined.
Document these warning signs as they occur, including dates, times, and who was present. This evidence can be crucial if you later need to challenge the fairness of the disciplinary process through a personal grievance claim.
Steps to Protect Yourself During Disciplinary Proceedings
Taking proactive steps during a disciplinary process can help protect your rights and strengthen your position if you later need to challenge your employer's actions. The key is to engage constructively with the process while documenting any procedural failures or unfair treatment you experience.
Start by keeping detailed records of all communications and meetings related to the disciplinary process. This includes emails, letters, meeting notes, and records of phone conversations. Note dates, times, who was present, and what was discussed. If possible, bring a support person to meetings who can also take notes and act as a witness to what occurred.
Respond to allegations in writing where possible, as this creates a clear record of your position. Be specific in your responses and provide evidence to support your explanations. If you need more time to prepare a proper response, ask for it in writing and explain why additional time is necessary.
Gather evidence that supports your case, including documents, emails, witness statements, or expert reports. Ask colleagues who witnessed relevant events if they're willing to provide written statements. Be aware that some evidence like CCTV footage may be deleted after a certain period, so request access to it promptly.
If you notice procedural failures or unfair treatment, raise these concerns in writing with your employer. This puts them on notice that you're aware of the problems and gives them an opportunity to correct the process. It also creates evidence of the procedural failures that may be useful later.
Step 1
Document everything thoroughly
Keep detailed records of all communications, meetings, and interactions related to the disciplinary process, including dates, times, attendees, and key points discussed.
Step 2
Gather supporting evidence
Collect documents, emails, witness statements, and any other evidence that supports your position or contradicts the allegations against you.
Step 3
Provide written responses
Respond to allegations in writing where possible to create a clear record of your position and ensure your explanations are properly documented.
Step 4
Raise procedural concerns
If you notice procedural failures or unfair treatment, raise these concerns in writing with your employer to give them opportunity to correct the process.
Challenging an Unfair Disciplinary Process
If you believe your employer has conducted an unfair disciplinary process, you have several options for challenging their actions. The most common approach is to raise a personal grievance claim alleging unjustified disciplinary action or dismissal. Even if your employer had some legitimate concerns about your conduct, procedural failures can still make their actions unjustified.
Personal grievance claims must be raised within 90 days of the disciplinary action or dismissal, so it's important to act quickly. The claim can challenge both the substantive decision (whether there were grounds for discipline) and the process followed (whether proper procedures were used). Procedural unfairness alone can be sufficient to make disciplinary action unjustified.
Before raising a formal grievance, consider whether the issues can be resolved through direct discussion with your employer or through mediation. Sometimes employers are willing to reconsider their decisions when procedural failures are pointed out to them, especially if they want to avoid the cost and disruption of formal proceedings.
If informal resolution isn't possible, you can raise a personal grievance and seek remedies including compensation for lost wages, hurt and humiliation, and potentially reinstatement to your job. The amount of compensation will depend on factors like the severity of the procedural failures, the impact on you, and your length of service.
Keep in mind that challenging a disciplinary process can be complex and stressful. Having legal representation can help ensure your rights are protected and increase your chances of a successful outcome. An employment lawyer can review the process followed, identify procedural failures, and advise on the strength of your potential claim.
Suspension During Disciplinary Proceedings
Warning: Suspension without pay is rarely justified and may breach your employment agreement. If your employer suspends you without pay, seek legal advice immediately as this could constitute an unlawful deduction from wages.
Suspension during disciplinary proceedings is a serious step that should only be used in specific circumstances and following proper procedures. Your employer cannot suspend you simply as punishment or to make the disciplinary process easier for them. There must be genuine reasons related to safety, security, or protecting the integrity of the investigation.
Legitimate reasons for suspension might include allegations of serious misconduct that could pose risks to other employees, customers, or the business, situations where your continued presence could interfere with the investigation, or where there are genuine concerns about evidence tampering or witness intimidation. However, these risks must be real and specific, not just theoretical possibilities.
Suspension should normally be on full pay unless your employment agreement specifically provides otherwise or there are exceptional circumstances. The suspension should be for the shortest time necessary and regularly reviewed. Your employer should lift the suspension as soon as the reasons for it no longer apply, even if the disciplinary process is still ongoing.
You should be told in writing why you're being suspended, how long the suspension is expected to last, and what conditions apply during the suspension period. You may be restricted from contacting colleagues or accessing company premises, but these restrictions should be reasonable and necessary for the stated reasons.
If you believe your suspension is unjustified or being used improperly, you can challenge it as part of a broader personal grievance claim. Unjustified suspension can cause significant stress and financial hardship, and you may be entitled to compensation if your employer has acted improperly.
When to Get Legal Help
Knowing when to seek legal advice during a disciplinary process can be crucial to protecting your rights and achieving the best possible outcome. While not every disciplinary matter requires legal representation, certain situations warrant professional guidance to ensure you don't inadvertently harm your position or miss important opportunities.
You should consider getting legal advice early if you're facing serious allegations that could result in dismissal, especially if the allegations involve potential criminal conduct, professional misconduct, or breaches of fiduciary duty. These cases often have implications beyond just your current employment and require careful handling to protect your broader career prospects.
Seek legal help if you notice significant procedural failures in how your employer is conducting the disciplinary process. This includes situations where you're not given adequate information about allegations, denied access to evidence, rushed into meetings without preparation time, or where the decision-maker appears to have predetermined the outcome.
If your employer is pressuring you to resign or sign settlement agreements during the disciplinary process, get legal advice before making any commitments. These documents can have significant implications for your rights and future employment prospects, and you should understand exactly what you're agreeing to before signing anything.
Consider legal representation if you have complex employment arrangements, such as senior executive roles, contractor relationships, or agreements with restrictive covenants. These situations often involve additional legal considerations that can affect how disciplinary processes should be conducted and what remedies might be available.
Finally, if you're considering raising a personal grievance or challenging the disciplinary process, legal advice can help you understand the strength of your case, the likely outcomes, and the risks involved. An employment lawyer can also help you navigate the formal processes and negotiate better outcomes than you might achieve on your own.
Get expert advice on disciplinary processes
Facing a disciplinary process that feels unfair or predetermined? Don't navigate it alone.Frequently Asked Questions
Can I bring a support person to a disciplinary meeting?
Yes, you have the right to bring a support person to any disciplinary meeting. This can be a colleague, union representative, friend, or family member. Your support person can provide moral support and take notes, but they cannot answer questions on your behalf unless you specifically ask them to.
You should inform your employer in advance who your support person will be. Some employers may object to certain choices, but they need valid reasons related to conflicts of interest or confidentiality concerns.
What happens if my employer doesn't follow proper disciplinary procedures?
If your employer fails to follow proper disciplinary procedures, any resulting dismissal or disciplinary action may be unjustified. This could give you grounds for a personal grievance claim, even if the underlying conduct allegations have some merit.
Procedural failures can include not giving you adequate notice of meetings, failing to properly investigate allegations, not allowing you to respond to accusations, or predetermined outcomes. These breaches can result in compensation for lost wages, hurt and humiliation, and potentially reinstatement.
How long should a disciplinary investigation take?
There's no fixed timeframe for disciplinary investigations, but they should be completed within a reasonable time. Simple matters might be resolved within days or weeks, while complex investigations involving multiple witnesses or serious allegations could take several months.
Unreasonable delays can cause additional stress and may breach your employer's duty to act in good faith. If an investigation is taking an unusually long time, your employer should keep you informed of progress and provide realistic timeframes for completion.
Can I be suspended during a disciplinary process?
Yes, but only in specific circumstances and following proper procedures. Suspension should only occur when there are serious allegations that could pose risks to safety, security, or the investigation itself. It should not be used as punishment before the disciplinary process is complete.
Suspension should normally be on full pay and for the shortest time necessary. Your employer must regularly review the need for continued suspension and should lift it as soon as the reasons no longer apply.
What evidence can I present in my defence during disciplinary proceedings?
You can present any relevant evidence that supports your case, including documents, emails, witness statements, CCTV footage, or expert reports. You should also be given access to the evidence your employer is relying on so you can properly respond to the allegations.
It's important to gather evidence early, as some materials like CCTV footage may be deleted after a certain period. Keep copies of relevant communications and ask colleagues who witnessed events to provide written statements if they're willing to help.
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Get help with disciplinary processes
If you're facing a disciplinary process that feels unfair or predetermined, Find A Lawyer can connect you with employment law specialists who understand your rights. Our network includes lawyers experienced in challenging flawed disciplinary procedures and protecting employees from unjust treatment.
Don't navigate a disciplinary process alone. Get matched with a lawyer who can review your situation, advise on your options, and ensure your employer follows proper procedures throughout the process.